Unlocking the value of mobility data

Circle Privacy policy

NET4THINGS TAKES ITS OBLIGATION TO PROTECT THE PRIVACY OF YOUR PERSONAL INFORMATION SERIOUSLY. Your personal information will be treated in a secure and confidential manner, in compliance with all applicable laws and regulations.

This Privacy Policy tells you about your privacy rights and how the law protects you, and describes how we look after, collect, disclose and use your personal data, and the circumstances under which we may share this information.

This Privacy Policy applies to Net4thing’s platform, which provides mobility services, our webapps available online and applications published in Apple App Store or Google Play.

  1. Who We Are

    In accordance with the complementary regulations on data protection, we would like to inform you that Net4Things S.L. is a company registered in Spain with CIF B83746107 and based on Calle Monte Esquinza, nº 26 – 1º izquierda – 28010 Madrid. Net4Things S.L. ("we" or "Net4things" from now onwards) are the Data Controller, that is, the company that controls and is responsible for the processing of your personal data. Net4things develops mobility solutions composed of a data processing platform along with user interfaces in the form of apps or webapps.

  2. Collection of Information

    Net4things provides mobility service that allows users to gain access to information on the use and operation of their mobility assets.

    1. Account Information:

      To access and use certain features of our solutions, users need to register accounts through the available webapps or apps. During the registration process, users may be asked to provide us with some mandatory and optional data:

      • Mandatory data
        1. Email address as username
        2. Password
      • Optional data
        1. Given name
        2. Family name
        3. Date of birth
        4. Gender
        5. Mobility asset make
        6. Mobility asset model
        7. Mobility asset year
        8. Mobility asset license plate
        9. Telematic Device IMEI number
        10. Personal documents
        11. Maintenance reminders

      Users are individuals or entities that are permitted to use the Net4things’ services through an account. In some Net4things’ services, there are also different types of accounts with corresponding data use and protection terms depending on whether the user is an owner or a guest. An owner may invite or revoke access to any other type of role anytime.

      It is important that the personal data, generally meaning data that relates to, describes, or is reasonably likely to be identified with or associated with a natural person or household, we hold about users is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

      If you fail to provide personal data when we need to collect personal data for registration, by law, or under our Terms of Use or a contract we have with you, we may not be able to register your account.

    2. Information from the telematics devices

      We collect and use the information described below about the assets in which you installed a telematics device. We receive this information via a mobile service provider.

      1. Aggregated Information

        We collect information about your asset usage to provide you with feedback on your use. For instance, we collect data on acceleration, braking, and speed. To do so, we process information such as vehicle the VIN or location. Using this information, we can provide you information to generate alerts whenever the user decides.

    3. Payment Processing Information

      Net4things does not process or have access to any financial information like credit card numbers. Purchasing telematic devices will be done through third-parties which will user their payment processor subject to its own Privacy Policy and Terms of Service.

    4. Aggregated Data

      We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

  3. Use of Information

    We will only use your personal data when the law allows us to. Most commonly, we use the information described above to:

    1. Provide Net4things’ solutions to you.
    2. Maintain and improve Net4things’ solutions.
    3. Communicate with you.
    4. Comply with legal and regulatory requirements.
    5. Provide you with offers by our business partners that might interest you in accordance with your consent.
    6. For other purposes in accordance with your consent.

    Please note that we may use information for any purpose if we anonymize it so that it no longer will be able to identify you or your asset, process your personal data for more than one legal basis depending on the specific purpose for which we are using your data and access your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

    In addition, we strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. For example, we may use your personal, usage, and aggregated data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.

  4. Retention of Personal Information

    We will only retain your personal data for as long as user account is active. In some circumstances you can ask us to delete your data and in some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

    We have implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to your personal information on a need-to-know basis to employees and authorized service providers who require access to fulfill their job requirements. We have personal information retention processes designed to retain personal information for no longer than necessary for the purposes stated above or to otherwise meet legal requirements.

  5. Contact Us

    To respond to your request, we may ask you to send an email to support@net4things.com or phone us on +34 91 2203814 stating your full name, email address and phone number in case there is a need of contacting you back.